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Telephone Call From OMG

Friday, 09 March 2007

I've just had a chat with my new account manager at OMG.

I wouldn't usually talk about phone calls (they are not particularly riveting news) but this one was different.

I have never had an email or phone call from any other account manager from any other network.
 
Yes, I receive service emails that tell me the latest news but nothing that asks my opinion or offers help.

I could now name my OMG account manager but I couldn't name my account manager for the following networks:

Yes, I know that most control panels have details of my account manager but why should I contact them? The only time I contact them is when something goes wrong.

I praise OMG for contacting their affiliates and making sure everything is OK. Hopefully other networks will learn from this.

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Comments3 Comments

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Patrick

I got my first phonecall yesterday, too.
It came from TradeDoubler.

Written on Friday 09 March 2007 at 13:17:18 GMT (Permalink)

Clarke

Hi David, Paid On Results don't operate on a you have this or that account manager when it comes to our Affiliates, every one is pretty much your account manager ;)

We don’t just call Affiliates for any reason, it’s only if we find a genuine fit for your site that you would get a call and normally we try to get an email out at the very least. Besides we couldn’t call you if we wanted, as your phone number is listed as a bunch of 0’s so until that changes I can predict you won’t ever get a call ;)

Please however look on me as your account manager, I will always be happy to field your questions.

Best Wishes,

Clarke

Written on Friday 09 March 2007 at 13:39:48 GMT (Permalink)

David

Clarke - as a rule of thumb, I work via email and don't like giving put my phone number.

Thanks for your reply though, I've updated the post above.

Written on Friday 09 March 2007 at 16:40:09 GMT (Permalink)