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The End Of Voucher Code Sites?

There has been a series of voucher code bloopers as reported by e-consultancy lately: Threshers, Sainsbury's, Hamleys and Littlewoods.

Furthermore, what with sites like Tesco are stopping voucher codes from being displayed on websites and affiliates reporting voucher code theft, is this the beginning of the end for voucher code websites?
 
They were a great idea to begin with when they were smaller. Then, the bandwagon became crowded. I sometimes search for voucher codes but feel the search results aren't worth going through anymore. Dead pages, pages with dead codes and holding pages fill up the majority of the top 10.

To prove my point, I'll choose a retailer at random on an affiliate network (let's make it easy - HMV). Now I'll search Google for "hmv discount code" and show the results below.

There are 280,000 results for the term "hmv discount code" so that's not looking good already :-)

1 - HotUKDeals - Voucher and Discount Codes

Promising results with 2 codes found - £2 off the Sopranos if I fill in a survey though there's nothing on the page to say I will get this discount (unverified) and £82.01 discount if I spend £17.99. This one is to do with referring people to the site. Both of these therefore are not instant discounts that I can use right now.

1a - HotUKDeals - Main Page

A supplemental result in this search and only appears because HMV is in the select box on the side.

2 - Free Discount Vouchers and UK Coupon Codes

HMV is listed on the home page - so far so good. It lists a voucher code which shows as "unrecognised" on HMV's site so it's safe to assume this £5 off £35 HMV code is dead.

3 - HMV Discount Codes, Promotional Code, Discount Vouchers, e-Coupons ...

This site looks very promising with 8 codes down the side. Click on "View codes" and an IFRAME loads the HMV site using a Buy.at affiliate link - unethical in my eyes (worth reading this by Jason Dale).

Nevertheless, 12 codes appear and all of them are "unrecognised" on HMV's site.

4 - VoucherCodes.com - Free Voucher Codes, Discount Codes, Coupons ...

HMV is listed on the left hand menu and again I'm directed to "view codes". This opens up a popup with no address bar with the HMV site embedded into it, with a separate popup for the codes. This to me should be frowned upon by merchants as any shopping site where you cannot see the address bar is bad for business. As a shopper, how am I supposed to know that's the genuine HMV site and not a rogue site farming for credit card details? In this case, this example is damaging the HMV brand in my opinion. This is also a buy.at affiliate.

15 voucher codes were found and all of them are "unrecognised" on HMV's site.

5 - Vouchers Threads A-Z - MoneySavingExpert.com Forums

This links to a forum topic from 2005 so I won't check any of these codes as they will all be dead. This is a case where Google rewards age over content. The forum topic includes a link to a dedicated HMV thread but this contains old codes too.

6 - HMV Promotional Code

No voucher codes displayed, just a link to the HMV site. Congratulations Barry on keeping an up to date website, clear of old codes!

7 - http://www.rsspad.com/HMV-Promotional-Code.htm

This is a feed republishing website and the page in questions links to My Voucher Codes - a site included in Jason's report and not in the top 10.

8 - Discount Codes | Voucher Codes | Coupons | Special Offers | FREE ...

Whilst My Voucher Codes is not in the top 10, it's sister site is. The page above lists every company imaginable with "voucher codes" appended to the company name. Clicking on HMV takes me over to the Safe Buyer website. Clicking on view voucher codes loads up the HMV affiliate link in a new window (I'd call this a popup) plus the codes in an original window. When you click on a voucher, it loads up an IFRAME with the code at the top and the HMV site at the bottom. Not ideal but I did click on the voucher code so I think this is a reasonable solution.

The 3 codes listed all return "unrecognised" on HMV's site.

9 - High Street Voucher / UK Discount Vouchers Code Sites ...

This advertises My Voucher Codes plus a few others but no actual voucher codes


(Important note: A couple of these codes were for specific products and some sites said I had to log in before I could redeem these vouchers. Nevertheless, the codes that came back as "unrecognised" I have presumed are inactive.)
So what have we learned? I have spend over 30 minutes going through the top 10 results in Google for HMV voucher codes and all the codes found are dead. A lot are repeated codes.

On top of this, some coupon sites are still riding on the boundaries of ethical affiliate marketing.

It won't be long before people stop searching for voucher codes if this is the state of the results. Not only that, merchants like HMV may stop issuing voucher codes for the reason that a few affiliates are spoiling it for the rest of us. At the end of the day, with some affiliates stealing codes off each other, and others unethically dropping cookies, and with a minority launching websites without address bars, the brand misrepresentation that occurs may not be worth the trade these vouchers can bring in.

Vouchers are an excellent way to create a buzz, even when the voucher distribution goes wrong. But merchants may stop using codes, networks may remove affiliates breaking the rules and voucher code website may die a terrible death.

We'll see.

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Comments7 Comments

Comments are manually approved and hence can a while to appear. Questions, informative posts, and feedback comments are gladly accepted. Spam is deleted. Spam-type comments have their links removed (Comment Policy)

Joe Connor

Our site in your google results did open an IFRAME when the visitor has read the available codes/deals and decides to click "View codes" and visit the site so this isn't a forced click. However we do take your point so to make it 100% clear to the visitor they're about to visit the site we've changed this to "Show codes & visit site...".
The site design was also cleared by the networks at the time it was designed and for any mechants with T&Cs which do not allow their sites to be framed we can open the site in a new window - I personally think this detracts from the visitor experience, which is what we're striving for but we use the option where T&Cs require it.
When I'm searching for codes for my personal use I would rather see dead codes than no codes for two reasons:
1) It shows the site has at some point offered codes so I may want to look elsewhere or come back later.
2) I can sometimes guess the current codes from the dead codes - think of it as a hobby or sport.
To make this as obvious as possible to our visitors we ALWAYS list the expiry date WHEN AVAILABLE otherwise we add "limited promotion" or the date we added the code.
On top of this we have a "Report" button which anyone who uses a code which doesn't work can let us know AND it is immediately flagged with a caution icon so the next visitor can see it didn't work for someone. I don't think any site does this better than us and it's the best visitor experience we can come up with but we're always open to suggestions.

Written on Sunday 28 October 2007 at 02:01:21 GMT (Permalink)

David

@Joe - Not sure which site is yours as you didn't add a link to the comment. I've not come across you before :-)

Firstly, thanks for providing some feedback.

Next, thanks for implementing some changes. This post was intended to highlight the problems facing voucher code sites so it's a positive sign to see someone implement changes as a result of this post (please post a link if you get a chance - free publicity!)

As for voucher codes, I would rather see live codes only. The point of searching Google was to see how many codes I could find that worked. Out of 33 codes, 0 worked. I would rather see a list of active codes with a date the last search took place. I think voucher codes could create a nice following of dedicated voucher code users if they only listed current vouchers. In my opinion, they would become loyal. When you shop for books, where do you think of first? Me, I think Amazon, but I always run the book title through a specific price comparison site. I use one and one only because I have developed a loyalty towards it. I trust that the results are correct. The same could be done for voucher code sites.

Expiry dates help and 'report dead code' links help to create loyalty and it also helps with the admin.

At the end of the day, voucher code sites will have to create some sort of loyalty, as with most other affiliate based websites. In terms of affiliate based sites, I could list preferred insurance sites, book comparisons, CD comparisons and DVD comparisons. I can list the most popular price comparison website, the best cashback site and the best shopping site. I couldn't list the definitive website for voucher codes.

Written on Sunday 28 October 2007 at 15:40:57 GMT (Permalink)

Jamie Carruthers

The Threshers voucher was in fact some great viral marketing and wasn't a blooper at all. It was seeded by 7th Chamber - you can read their case study here: http://www.the7thchamber.co...

Written on Tuesday 30 October 2007 at 17:53:50 GMT (Permalink)

Dave Macfarlane

Great post :)

Written on Tuesday 20 November 2007 at 16:32:58 GMT (Permalink)

Joff

Looks like a new wave of voucher fraud could be doing the rounds with Gap warning that 60% off vouchers should infact be only 30%.

The original vouchers were "only for Gap employees" according to the BBC News article - http://news.bbc.co.uk/1/hi/... but who are they trying to kid? It's a viral and is designed to be leaked to all and sundry. Maybe this will give them and other retailers a bit of a wake up call - try to influence the voucher sites and become a victim of your own success as people target your offer!

Written on Sunday 02 December 2007 at 09:50:50 GMT (Permalink)

zee harrison

I have had major problems over a number of months with voucher sites - so I agree that something has to be done.

Written on Thursday 20 December 2007 at 12:56:05 GMT (Permalink)

Ashley

I think the major issue here is todo with the nature of Google. Their inclusion of age as a fairly high ranking factor in their algorithm is not conducive to the content of voucher code sites due to the relatively short shelf life of most codes.

Voucher / Discount codes in my opinion still have a long and fruitful life ahead of them. Vocuher code sites might just have to adapt a little, diversify (if they don't already) and rely more heavily on mailing list promotion.

Written on Wednesday 02 January 2008 at 15:13:21 GMT (Permalink)











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